✓  App Store (iOS) ✓  Google Play (Android) ✓  GDPR Compliant

Who we are and how to contact us

Form Space, registered at Aleea Stadionului, numărul 2, Cluj-Napoca, Romania, is the data controller within the meaning of Regulation (EU) 2016/679 (GDPR) for the Form Space mobile application.

Form Space is a digital catalogue of menus and events for cafés and event venues. The app displays static or semi-static content — menus, upcoming events, venue information — and is not designed to build detailed commercial profiles of its users.

Controller Form Space
Address Aleea Stadionului, numărul 2, Cluj-Napoca, Romania
Privacy email contact@formspace.ro
Website formspace.ro

What data we collect

Data minimisation principle We collect only the data strictly necessary for the app to function. We do not build advertising profiles and we do not sell personal data — ever.

A. Users without an account (anonymous browsing)

If you use the app without creating an account, we do not collect any identifying personal data. The system may automatically record limited technical data in anonymous or pseudonymised form:

This data is collected in anonymous or aggregated form and cannot be used to identify you as an individual.

B. Users with an account (email authentication)

If you create an account in the app, we collect:

C. Push notifications

If you grant permission for push notifications, we collect:

You can revoke push notification permission at any time in your device settings, without affecting your ability to use the app.

D. Data we do not collect

Form Space does not collect precise GPS location, payment information, contacts, photos, biometric data, or any sensitive categories of personal data as defined under Article 9 GDPR.

How and why we use your data

Purpose Data used Legal basis
Creating and managing your user account Email, password (hash) Performance of a contract — Art. 6(1)(b) GDPR
Authenticating you in the app Email, password (hash) Performance of a contract — Art. 6(1)(b) GDPR
Sending push notifications (events, menu updates) Push token, notification preferences Consent — Art. 6(1)(a) GDPR
Technical diagnostics and crash resolution Anonymous technical data, crash logs Legitimate interests — Art. 6(1)(f) GDPR (maintaining app stability)
Improving the app based on aggregated usage patterns Anonymised session data Legitimate interests — Art. 6(1)(f) GDPR (data is fully anonymous)
Compliance with legal obligations Data relevant to the authority's request Legal obligation — Art. 6(1)(c) GDPR

We do not use your data for behavioural advertising, profiling with legal effects, or automated decision-making. We do not sell your data to any third party.

How long we keep your data

Data category Retention period Reason
Account data (email, password hash) For the lifetime of the account + 30 days after deletion Grace period for accidental deletion recovery
Push notification token Until consent is withdrawn or the app is uninstalled Required to deliver notifications
Crash logs / technical data Maximum 90 days Sufficient for diagnostics; automatically deleted thereafter
Anonymous session data Maximum 12 months in aggregated form Trend analysis; contains no personal data
Data retained for legal obligations As required by applicable law (e.g. 5 years for financial records under Romanian law) Legal obligation

Upon expiry of the applicable retention period, data is permanently deleted or irreversibly anonymised.

Who we share your data with

We do not sell or transfer your data to third parties for commercial purposes. We may share data with:

Technical service providers (data processors)

We work with vendors who process data on our behalf, exclusively under our documented instructions, on the basis of Data Processing Agreements (DPAs) compliant with Art. 28 GDPR:

Public authorities

We may disclose data to competent authorities (e.g. courts, law enforcement, tax authorities) when required by law or a binding court order.

Group companies

If Form Space is part of a corporate group, we may share minimum necessary data with affiliated entities, subject to appropriate safeguards.

We do not sell data Your data is not sold, rented, or made available to any third party for advertising or marketing purposes without your explicit consent.

International data transfers

Your data is primarily processed on servers located within the European Economic Area (EEA).

Where technical providers (e.g. Apple and Google for push notification delivery) process data outside the EEA, the transfer takes place on the basis of one of the lawful mechanisms provided under GDPR:

You may request further information about the transfer mechanisms we use by contacting contact@formspace.ro.

Your rights

As a data subject under GDPR, you have the following rights:

Right of access (Art. 15)

You can request a copy of the personal data we hold about you.

Right to rectification (Art. 16)

You can request correction of inaccurate or incomplete data.

Right to erasure (Art. 17)

You can request deletion of your data when it is no longer needed or you have withdrawn consent.

Right to restriction (Art. 18)

You can request that we restrict processing in certain circumstances (e.g. while accuracy is contested).

Right to data portability (Art. 20)

You can receive data you have provided to us in a structured, machine-readable format.

Right to object (Art. 21)

You can object to processing based on our legitimate interests.

Withdrawal of consent

You can withdraw consent for push notifications at any time without affecting the lawfulness of prior processing.

Right to lodge a complaint

You can file a complaint with the competent supervisory authority (see Section 13).

How to exercise your rights

Send a request to contact@formspace.ro with the subject line "Data Subject Request — [right you are exercising]". We will respond within 30 calendar days of receipt (extendable by up to two further months for complex requests, with prior notice). We will verify your identity using your existing account credentials — we will not ask for disproportionate documentation.

Supervisory authority

If you believe we are processing your data in breach of GDPR, you have the right to lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP) — or with the supervisory authority of the EU Member State where you reside or work:

Data security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or accidental destruction:

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the competent supervisory authority (ANSPDCP) within 72 hours in accordance with Art. 33 GDPR. If the breach is likely to result in a high risk to your rights, we will also notify you directly without undue delay.

Children

Form Space is intended for users aged 16 and over. We do not knowingly collect personal data from individuals under this age. If you become aware that a minor has provided personal data without parental or guardian consent, please contact us at contact@formspace.ro so we can delete those data promptly.

Note: If the app is intended to be used by children between the ages of 13 and 15, verifiable parental consent must be obtained in accordance with Art. 8 GDPR and applicable national law.

App Store & Google Play — additional disclosures

Apple App Store (iOS)

Form Space is distributed via the Apple App Store and is subject to Apple's Review Guidelines. Apple may collect certain aggregated, non-identifiable app analytics when you use the App Store. This data collection is governed by Apple's Privacy Policy, not this document. We act as an independent data controller with respect to data collected within the app itself.

Push notifications on iOS are delivered through Apple Push Notification service (APNs). The push token assigned to your device is generated by Apple and transmitted to our servers solely to route notifications to your device.

Google Play (Android)

Form Space is distributed via Google Play. Google may collect certain diagnostic, performance, and usage data as part of the Android platform and Google Play Services. This is governed by Google's Privacy Policy. We act as an independent data controller for data collected within the app.

Push notifications on Android are delivered through Firebase Cloud Messaging (FCM). The FCM token is generated by Google and used solely to route notifications to your device.

App permissions

Permission Platform Purpose Required?
Push notifications iOS & Android Send event and menu update alerts Optional — requested at runtime
Internet access iOS & Android Load menus, events, and venue content Required for core functionality

The app does not request access to your camera, microphone, contacts, location, photos, or any other device resource beyond those listed above.

Data safety (Google Play)

In compliance with Google Play's Data Safety requirements, the summary below reflects the data practices described in this policy:

App privacy nutrition label (Apple App Store)

The App Store privacy label for Form Space reflects the following:

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or app functionality.

For material changes, we will:

Continued use of the app after the updated policy takes effect constitutes acceptance of the changes. If you do not agree, you may delete your account at any time.

Contact and complaints

For any questions, requests, or complaints regarding the processing of your personal data, please contact us:

Subject line "Privacy Request — [type of right or query]"
Response time Within 30 calendar days (extendable with notice)
Supervisory authority ANSPDCP — dataprotection.ro